Our Reviews

Great place to buy!

I am always greeted kindly at the service department. They are through and efficient. They have not added any unnecessary charges to me ever and they are GOLD for that. Love Power Buick in Salem

Easy, low pressure, nice and clean

The people were incredibly friendly but… I went in for an oil change and to address a leak in my cooling system. When dropping it off he said it would be 99 for the oil change and 199 to diagnose the leak but that would go toward the repair. I figured it would be more than that but didn’t expect it to be the 2100 that I paid yesterday. When driving away I heard rattling in my car. It took me a while to find it but it was my antenna on the dash of my vehicle. At the next light I thumbed through my display to see that they did not change my oil. I was kinda frustrated but figured I’d wait till I got home to actually check under the hood. When I got home I looked around the car to see that they took the antenna off to “clean” my car but it was bad. I think they only did the driver side of the car and I really have no idea why they even did that. Whatever right? I guess I wanted to wash it anyway. I opened the rear door to use the back frame to stand on to reach the antenna hole to replace it and there was an open bag of chili cheese Fritos on the rear seat. I guess it’s cool that they wanted to leave me a partially eaten snack for later but I don’t eat chips. My oil didn’t appear to be changed. And my engine was incredibly hot for going the 1.9 miles that I traveled home from your dealership. I did your recommended repairs but you didn’t do half the reason I even went in there. I’m pretty bummed out. I won’t be back. Your people at the counter are kind but your service, even the wash job is wicked half assed and I don’t even know why you try.

Great service and fast

We worked with Bryan he was amazing. I was looking at a specific car they had on the lot but found at right before appt with another dealer it was sold the night before. Wasn't sure what direction to go Bryan helped with options and he gave great options. We weren't there for hrs like other past experience, which was amazing!

Great service as always

You have done a good job of giving good ser ice

Nice and friendly people there

Great dealership

The truck was towed in- we received a call from our service advisor after diagnosis then heard nothing for approximately 2.5 weeks. After I checked the gmc app I realized the truck had been driven in a test drive so I called in and yes it was done. That’s the only reason I didn’t assign 5 stars. The work done was great, everyone that we dealt with in person was very professional. My suggestion would be for someone aside from the overworked advisors should take just a moment to send a text, only to make the customer feel like they haven’t been forgotten. I give the gmc app a 10 star review.

My experience was fantastic. Probably the best experience I have ever had purchasing a vehicle. No stress, all done through phone and text messages, financing was a breeze and no pressure on anything. Great experience overall.

Would have been 5 stars if they would have washed the top of the cab when they washed the rest of the truck. Customer service rep was awesome and the cost was reasonable.

After a little back and forth we got a good trade in price for our low mileage 2018 GMC truck. We love our new Buick Enclave with all the bells and whistles. Thanks Abraham

Called to request an appointment for a oil change. Quickly gave me times and dates. Once I arrive they got with me quickly and had my car out very quick. It was also washed for free which was great

The price was right - the communications excellent - the delivery thorough - the paperwork a breeze!

I was greeted as soon as I entered the door. My appointment had been scheduled previously and my information was at the ready. I waited for one hour as I was told earlier. I was offered a ride but decided to stay and wait. The coffee was good and they had some snacks as well.

Your dealership is clean and neat, the salesman are courteous and working with Bryan was great.

Bryan was great! Great pricing!