Our Reviews
THOMAS C|2026 GMC Sierra 1500
Confirmed Sales Customer
3/5/2026
Very friendly, prompt people
BRYAN B
3/7/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Power Buick GMC of Salem. If you have any further questions, please give us a call. We're always happy to help!
SARATOGA, CA
Gabe R|2026 GMC Yukon
Confirmed Service Customer
3/5/2026
I asked for a tire rotation as my tires were just over 5k ran. No rotation was done due to no apparent signs of wear. Not pleased that wasn't done.
ASHLYNN DAWSON
3/7/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SALEM, OR
Shaun B|2025 GMC Canyon
Confirmed Service Customer
3/19/2026
It was great
JARED GUERRERA
3/20/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SALEM, OR
ERIC N|2026 GMC Yukon XL 1500
Confirmed Sales Customer
5/22/2026
Great place to buy!
HOUSE GMC
5/23/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Power Buick GMC of Salem and we hope to see you again soon!
INDEPENDENCE, OR
Kathrynne M|2019 Buick Encore
Confirmed Service Customer
6/12/2026
The people were incredibly friendly but… I went in for an oil change and to address a leak in my cooling system. When dropping it off he said it would be 99 for the oil change and 199 to diagnose the leak but that would go toward the repair. I figured it would be more than that but didn’t expect it to be the 2100 that I paid yesterday. When driving away I heard rattling in my car. It took me a while to find it but it was my antenna on the dash of my vehicle. At the next light I thumbed through my display to see that they did not change my oil. I was kinda frustrated but figured I’d wait till I got home to actually check under the hood. When I got home I looked around the car to see that they took the antenna off to “clean” my car but it was bad. I think they only did the driver side of the car and I really have no idea why they even did that. Whatever right? I guess I wanted to wash it anyway. I opened the rear door to use the back frame to stand on to reach the antenna hole to replace it and there was an open bag of chili cheese Fritos on the rear seat. I guess it’s cool that they wanted to leave me a partially eaten snack for later but I don’t eat chips. My oil didn’t appear to be changed. And my engine was incredibly hot for going the 1.9 miles that I traveled home from your dealership. I did your recommended repairs but you didn’t do half the reason I even went in there. I’m pretty bummed out. I won’t be back. Your people at the counter are kind but your service, even the wash job is wicked half assed and I don’t even know why you try.
RICKY VASQUEZ
6/16/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SALEM, OR
Colleen F|2019 Buick Encore
Confirmed Service Customer
2/13/2026
Your staff was accommodating and professional. They went out of their way to assist us and communicated with us through the whole process which was very much appreciated.
RICKY VASQUEZ
2/14/2026
We’re grateful for your thoughtful feedback! It’s wonderful to hear our team was accommodating, professional, and communicative every step of the way.
DALLAS, OR
William M|2007 GMC Yukon XL
Confirmed Service Customer
2/24/2026
Excellent service. Friendly staff.
ASHLYNN DAWSON
2/25/2026
We appreciate your kind feedback! It’s wonderful that our friendly staff made your service visit enjoyable.
SALEM, OR
Denise D|2025 Buick Envista
Confirmed Service Customer
3/23/2026
Very negative experience. Parking lot crowded and couldn’t park my car, no one came out to greet us. My husband was ignored for an extended period of time when he went inside to ask for help (he is handicapped and walks with a cane). Being my first service on a new car I expected someone to at least ask me if I had any concerns about my vehicle. Also disappointed to see they do not wash or vacuum my car. I could have gotten better service at Jiffy Lube.
JONATHAN MENDOZA
3/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DALLAS, OR
Frank K|2024 GMC Sierra 1500
Confirmed Service Customer
4/24/2026
Very friendly and clean
RICKY VASQUEZ
4/25/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DALLAS, OR
Jordan O|2025 GMC Yukon
Confirmed Service Customer
5/19/2026
It was quick and friendly. The gentleman that helped me was knowledgeable and friendly. They got me in and out as quickly as possible.
MICHAEL WARNEY
5/20/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
KEIZER, OR
DOUGLAS G|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
6/11/2026
The price was right - the communications excellent - the delivery thorough - the paperwork a breeze!
BRYAN B
6/12/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TERREBONNE, OR
LELAND J|2026 Buick Envision
Confirmed Sales Customer
2/17/2026
Had a wonderful experience. Found the car we wanted, and out trade-in was more than I expected. Staff was very helpful and answered all of our questions and concerns.
ADRIAN A
2/18/2026
Thank you for the wonderful review. We’re glad you found the perfect vehicle and received more than expected on your trade-in, and we’re glad our helpful team addressed all your questions and concerns.
SALEM, OR
Malcolm M|2026 GMC Sierra 1500
Confirmed Service Customer
3/1/2026
Issue with vehicle not being fixed correctly. Found out there is still issues with radio
MICHAEL WARNEY
3/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALEM, OR
JEFFREY H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
3/12/2026
The sales team was great.
CADEN C
3/13/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SALEM, OR
Dale C|2026 GMC Sierra 1500
Confirmed Service Customer
6/24/2026
The truck was towed in- we received a call from our service advisor after diagnosis then heard nothing for approximately 2.5 weeks. After I checked the gmc app I realized the truck had been driven in a test drive so I called in and yes it was done. That’s the only reason I didn’t assign 5 stars. The work done was great, everyone that we dealt with in person was very professional. My suggestion would be for someone aside from the overworked advisors should take just a moment to send a text, only to make the customer feel like they haven’t been forgotten. I give the gmc app a 10 star review.
RICKY VASQUEZ
6/25/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SALEM, OR
James F|2019 Chevrolet Blazer
Confirmed Service Customer
4/13/2026
Jared the young man that helped me was very nice and pleasant and courteous I didn't have to wait a whole long time to through the repair that I had to get done and so GM power service department is awesome and thank you for your thank you for your pleasant service
RICKY VASQUEZ
4/14/2026
We are glad Jared provided courteous and efficient service while keeping your wait time minimal. It is wonderful to hear your experience with Power Buick GMC of Salem was positive and smooth. We appreciate your kind words and support.
ALBANY, OR
DARRELL H|2026 GMC Sierra 3500 HD
Confirmed Sales Customer
5/22/2026
Bryan was great! Great pricing!
BRYAN B
5/23/2026
Hello, we're happy to hear you had a great experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
INDEPENDENCE, OR
CARRIE H|2026 Buick Envista
Confirmed Sales Customer
6/18/2026
We worked with Bryan he was amazing. I was looking at a specific car they had on the lot but found at right before appt with another dealer it was sold the night before. Wasn't sure what direction to go Bryan helped with options and he gave great options. We weren't there for hrs like other past experience, which was amazing!
BRYAN B
6/19/2026
Thank you for sharing your experience with us! We're delighted to hear that you had a positive visit. Your support means a lot to our team, and we look forward to assisting you again whenever you need us.
SUBLIMITY, OR
Rich U|2025 GMC Sierra 1500
Confirmed Service Customer
6/27/2026
Great service as always
MICHAEL WARNEY
6/29/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SALEM, OR
Jerry B|2025 GMC Sierra 2500 HD
Confirmed Service Customer
7/1/2026
Nice and friendly people there
JONATHAN MENDOZA
7/2/2026
We're glad to hear you found our staff was nice and friendly! If you have any further questions, please give us a call. We're always happy to help!
HUBBARD, OR
C K|2024 GMC Sierra 1500
Confirmed Service Customer
2/2/2026
Good but they forgot to wash my truck
ASHLYNN DAWSON
2/4/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SALEM, OR
Eduardo C|2023 GMC Yukon XL 1500
Confirmed Service Customer
3/30/2026
Did my 45k Mile service at 44k miles. Wasn’t why I took vehicle in.. vehicle just needed to get checked for a check engine light.. Jared is my preferred person and he was not in at the time. The guy that was helping said my wife had said to do the service but when I asked my wife she said that was not true.bottom line the situation wasn’t handled how it should have been. Everything goes smoothly when I stick with my advisor which is Jared. He always takes care of us so shout out to him.
RICKY VASQUEZ
3/31/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SALEM, OR
JARED C|2026 GMC Sierra 1500
Confirmed Sales Customer
6/3/2026
Easy, low pressure, nice and clean
GUSTAVO G
6/5/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SILVERTON, OR
Axel G|2025 GMC Sierra 1500
Confirmed Service Customer
6/19/2026
Called to request an appointment for a oil change. Quickly gave me times and dates. Once I arrive they got with me quickly and had my car out very quick. It was also washed for free which was great
RICKY VASQUEZ
6/20/2026
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out. We’re always happy to assist!
SALEM, OR
Darris R|2021 Buick Envision
Confirmed Service Customer
6/30/2026
You have done a good job of giving good ser ice
JONATHAN MENDOZA
7/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SALEM, OR
Jay T|2026 GMC Canyon
Confirmed Service Customer
8/14/2026
Was greeted quickly upon arrival, then directed to see Michael Warney my service advisor. He got me checked in quickly and asked if I wanted a vehicle wash and needed tires rotated. Service was completed and again Michael went over my service in detail. Very professional and friendly.
MICHAEL WARNEY
8/15/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
salem, OR
Jerry C|2025 GMC Sierra 1500
Confirmed Service Customer
8/14/2026
It was faster than I expected. I thought that the tires would be rotated at close to 10k miles but the work sheet said as needed. Owners manual says every oil change.
JONATHAN MENDOZA
8/15/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
ALBANY, OR
DENNIS M|2026 Buick Enclave
Confirmed Sales Customer
7/1/2026
After a little back and forth we got a good trade in price for our low mileage 2018 GMC truck. We love our new Buick Enclave with all the bells and whistles. Thanks Abraham
ABRAHAM A
7/2/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SALEM, OR
Paul K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
3/2/2026
Great customer service
JONATHAN MENDOZA
3/3/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BROOKS, OR
Andrew K|2024 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
Fast and friendly recall service.
RICKY VASQUEZ
3/17/2026
Thank you for sharing your experience! We’re pleased the recall service was completed quickly while maintaining our friendly approach.
CANBY, OR
April H|2024 Buick Encore GX
Confirmed Service Customer
6/10/2026
Great service and fast
RICKY VASQUEZ
6/11/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
JEFFERSON, OR
Woodson W|2024 GMC Sierra 2500 HD
Confirmed Service Customer
7/29/2026
It was great, the people were very friendly. The parking on the other hand is very cramped and hard to get in and out with a truck.
RICKY VASQUEZ
7/31/2026
Thank you for the feedback. We appreciate hearing your comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SALEM, OR
PAUL Y|2026 GMC Yukon XL 1500
Confirmed Sales Customer
2/12/2026
Great, fast transaction and good price.
BRYAN B
2/13/2026
We’re so happy to hear your transaction was fast and priced just right. Thank you for the wonderful feedback!
BEAVERCREEK, OR
Paul W|2024 GMC Sierra 1500
Confirmed Service Customer
6/5/2026
Would have been 5 stars if they would have washed the top of the cab when they washed the rest of the truck. Customer service rep was awesome and the cost was reasonable.
JONATHAN MENDOZA
6/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WOODBURN, OR
Terry P|2024 Buick Envision
Confirmed Service Customer
7/8/2026
I was greeted as soon as I entered the door. My appointment had been scheduled previously and my information was at the ready. I waited for one hour as I was told earlier. I was offered a ride but decided to stay and wait. The coffee was good and they had some snacks as well.
JONATHAN MENDOZA
7/9/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SALEM, OR
Amber W|2023 Chevrolet Tahoe
Confirmed Service Customer
8/7/2026
Jeremy and the finance guy made things pretty easy. Jeremy even washed the Tahoe for us because there weren’t any lot attendants. We would definitely come back to power again next time we are looking for a
MICHAEL WARNEY
8/8/2026
Thank you for highlighting the team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
KEIZER, OR
Kathleen C|2023 Buick Envision
Confirmed Service Customer
8/22/2026
did good.
MICHAEL WARNEY
8/23/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Power Buick GMC of Salem. If you have any further questions, please give us a call. We're always happy to help!
SALEM, OR
Bethany A|2021 Buick Encore GX
Confirmed Service Customer
5/28/2026
I am always greeted kindly at the service department. They are through and efficient. They have not added any unnecessary charges to me ever and they are GOLD for that. Love Power Buick in Salem
JARED GUERRERA
5/30/2026
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
SALEM, OR
PETER V|2026 GMC Sierra 1500
Confirmed Sales Customer
7/2/2026
My experience was fantastic. Probably the best experience I have ever had purchasing a vehicle. No stress, all done through phone and text messages, financing was a breeze and no pressure on anything. Great experience overall.
ADRIAN A
7/3/2026
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
WOODLAND, WA
Dick M|2024 GMC Canyon
Confirmed Service Customer
7/1/2026
Great dealership
JONATHAN MENDOZA
7/2/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
SALEM, OR
DALE C|2026 GMC Sierra 1500
Confirmed Sales Customer
7/20/2026
Your dealership is clean and neat, the salesman are courteous and working with Bryan was great.
BRYAN B
7/22/2026
Thank you for your feedback! We strive to ensure all our clients have a comfortable and stress-free experience with us. We appreciate you taking the time to share your thoughts and are thrilled to know how we did. We look forward to assisting you again in the future. Take care!
SALEM, OR
Carl L|2025 GMC Sierra 1500
Confirmed Service Customer
7/31/2026
As usual it was a great experience. Mike was great to work with, and they were fast and thorough. Love getting my truck serviced here
MICHAEL WARNEY
8/2/2026
Thank you for the great feedback! Our team is committed to making every visit a positive one, and it's rewarding to hear that your experience reflected that commitment. We look forward to seeing you again down the road.
AUMSVILLE, OR
Bethany A|2021 Buick Encore GX
Confirmed Service Customer
8/13/2026
I am always greeted promptly and with a smile. I love and trust this dealership. My oil change was completed quickly and on schedule. They also communicate throughout the process, so if you have questions etc, you can call or txt the. Jonathan is the best.
JONATHAN MENDOZA
8/14/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
PORTLAND, OR